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April 1, 2026

ISO 25557:2026 Published: A Landmark International Standard for Care Quality

In March 2026, the International Organization for Standardization (ISO) formally published ISO 25557:2026 – Ageing societies: Care quality for older persons at home and in care facilities. This represents a significant milestone in the development of internationally agreed, evidence-based standards for the delivery and assurance of care services. This project was led by Kevin Groombridge, CEO of Care Inspections UK and involved experts from the UK and worldwide.

A New Global Benchmark for Care Quality

ISO 25557:2026 establishes, for the first time, a comprehensive international framework defining what “good” looks like in the provision of care for older people. The standard applies across both residential settings and care delivered in people’s own homes, reflecting the increasingly diverse models of care seen globally.

The standard is structured around key domains, including:

  • Person-centred care and outcomes
  • Safety, safeguarding, and risk management
  • Workforce competence and leadership
  • Governance, accountability, and continuous improvement
  • Integration with health and community services

Crucially, ISO 25557 moves beyond high-level principles. It provides clear, measurable expectations for objective assessment, benchmarking, and continuous improvement.

From National to International Leadership

The publication of ISO 25557:2026 builds on earlier work in the UK, including BS 8606:2019, but extends significantly beyond it in both scope and applicability. While BS 8606 focused on adult residential care, ISO 25557 provides a broader, internationally relevant framework specifically addressing the needs of ageing populations.

Why This Matters Now

The publication comes at a critical time. Ageing populations, workforce pressures, and increasing complexity of care needs are placing unprecedented demands on care systems worldwide. At the same time, many regulatory frameworks have struggled with:

  • Inconsistency in assessment approaches
  • Over-reliance on subjective judgement
  • Limited comparability across services and jurisdictions

ISO 25557 directly addresses these challenges by providing a consistent, evidence-based reference point for care quality.

Implications for Providers, Commissioners, and Investors

For care providers, the standard offers a structured pathway to:

  • Demonstrate quality through objective evidence
  • Benchmark performance against international best practice
  • Strengthen governance and risk management

For commissioners, lenders, and investors, ISO 25557 provides:

  • A reliable framework for due diligence
  • Greater assurance over service quality and sustainability
  • A common language for evaluating care provision

CIUK Perspective

At Care Inspections UK, the publication of ISO 25557:2026 represents a pivotal advancement in the evolution of care quality assurance.

Our inspection methodology has long been grounded in:

  • Evidence-based assessment
  • Objective measurement and triangulation
  • Alignment with recognised standards and best practice

The introduction of ISO 25557:2026 provides an internationally recognised benchmark that reinforces this approach and supports the continued shift away from subjective, judgement-led inspection models.

Looking Ahead

The publication of ISO 25557:2026 is not an endpoint; it is a foundation. As adoption grows, it has the potential to:

  • Drive greater consistency in care quality globally
  • Enable meaningful comparison across services and systems
  • Support provider-led accreditation and continuous improvement, models

For organisations committed to delivering high-quality care, ISO 25557:2026 sets a clear expectation:
quality must be demonstrable, measurable, and evidence-based.

Testimonials

"At Park Lane Healthcare, we strive to be the very best and deliver the best care that we can.

It’s great to have that third-party validation from an independent inspection body.

Working with CIUK helps us to reinforce our commitment to achieving the very best standards in care.

The inspection process is never comfortable for any business, but with CIUK, it really feels like a partnership.

They never waver in insisting on the very highest standards throughout the process. It’s incredibly rare to look forward to inspection, but our partnership with CIUK is incredible and long may it continue".

Chris Lane (CEO, Park Lane Healthcare).

“We have found CIUK to be an invaluable partner in supporting our mental health care homes. Their team is consistently professional, highly knowledgeable, and completely reliable. Their expertise ensures our services remain fully compliant with all CQC requirements, giving us confidence and reassurance at every stage.

Beyond inspections, CIUK has provided exceptional training for our managers, along with ongoing guidance and support between inspections. They feel like part of our team while always maintaining the highest level of professionalism and impartiality. Quite simply, we would not manage without them”.

JM (Care Home Operator – Norfolk).